Terms & Conditions
Last updated: December 29, 2025
1. Agreement to Terms
By accessing or using DM HQ ("the Service"), operated by DMhQ ("we", "us", or "our"), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you disagree with any part of these terms, you may not access the service.
Service Provider: DMhQ
2. Use of Service
You agree to:
- Provide accurate and complete information when creating your account
- Maintain the security of your account credentials
- Use the service in compliance with all applicable laws and regulations
- Not use the service for any illegal or unauthorized purpose
- Not interfere with or disrupt the service or servers
3. Instagram Integration
DM HQ integrates with Instagram using official Instagram APIs. By connecting your Instagram account, you authorize us to access and manage your Instagram messages on your behalf. You are responsible for ensuring your use of our service complies with Instagram's Terms of Service.
4. Subscription and Payment
Some features of DM HQ require a paid subscription. By subscribing to a paid plan:
- You agree to pay the subscription fees for your selected plan
- Subscriptions renew automatically unless canceled
- You can cancel your subscription at any time
- Refunds are provided in accordance with our refund policy
Refund Policy
We offer a 14-day money-back guarantee for all paid subscriptions:
- You may request a full refund within 14 days of your initial purchase
- Refund requests must be submitted to support@dmhq.com
- Refunds are processed within 5-10 business days
- This guarantee applies only to first-time purchases, not to subscription renewals
- No questions asked - we'll process your refund promptly
5. Intellectual Property
The service and its original content, features, and functionality are owned by DM HQ and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6. User Data
You retain all rights to your data. By using our service, you grant us a license to store, process, and display your data as necessary to provide the service. We will handle your data in accordance with our Privacy Policy.
7. Prohibited Activities
You may not:
- Use the service to send spam or unsolicited messages
- Violate Instagram's Terms of Service or Community Guidelines
- Attempt to reverse engineer or hack the service
- Use automated tools to access the service without permission
- Share your account with others
8. Termination
We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms & Conditions.
9. Limitation of Liability
DM HQ and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.
10. Disclaimer
The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the service will be uninterrupted, secure, or error-free.
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on this page. Your continued use of the service after changes constitutes acceptance of the new terms.
12. Governing Law
These terms shall be governed by and construed in accordance with applicable laws, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in accordance with the laws of the jurisdiction where DMhQ is registered.
13. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Company: DMhQ
Support Email: support@dmhq.com
Legal Email: legal@dmhq.com